Overview
Webhooks enable real-time notifications for important events in your Ello.AI workspace. When an event occurs (like a call starting or campaign ending), we send an HTTP POST request to your configured endpoint with the event details. Key Features:- Real-time delivery of webhooks
- Automatic retry with exponential backoff
- Support for custom headers and authentication
- Idempotent event delivery (using event_id)
- Multiple webhook endpoints per agent
Documentation Sections
Browse the sections below to get started with webhooks:- Initial Setup - Event types and configuration
- Webhook Payloads - Full payload examples for all events
- Error Handling - Security, troubleshooting, and retry logic
- Implementation - Code examples in Node.js and Python
- Best Practices - Standards and monitoring