curl --request GET \
  --url https://api.getello.ai/api/agents/{agent_id}/conversations/{conversation_id} \
  --header 'X-API-Key: <api-key>'

{
  "status": 200,
  "message": "Conversation retrieved successfully",
  "data": {
    "assistant_id": "68dce5202fc07b92042493b1",
    "conversation_id": "6900b87ca70928b1224f0619",
    "disconnect_reason": "user_disconnect",
    "status": "disconnected",
    "metadata": {
      "summary": "In the conversation, the customer, Sri, was greeted by the agent Ryan, who introduced himself as a Credit Card Customer Support Agent at BRFC Bank. The purpose of the call was to remind Sri about an upcoming credit card bill due date. Ryan asked how Sri was doing but did not gather any specific bill details during the interaction.",
      "process_compliance": "yes",
      "outcome": "positive",
      "conversation_id": "6900b87ca70928b1224f0619",
      "call_disconnected_by": "user"
    },
    "userId": "685d4b93fb5b2e221dc80ea8",
    "workspaceId": null,
    "campaign_id": null,
    "to_number": null,
    "call_connected_at": "2025-10-28T12:35:17.423000",
    "call_disconnected_at": "2025-10-28T12:59:09.821000",
    "call_duration": "00:23:52",
    "call_disconnected_by": "user",
    "out_come": "positive",
    "id": "6900be1d39f3fd5dd4e503d4"
  }
}